Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Convenient location
Noisy air conditioning
Limited dining variety
7.2/10
Very good
Rooms
7.1
Location
8.4
Service
8.8
Dining
5.9
Guest reviews
7.2/10
based on 15 reviews
8.0
8.0/10 based on 382 reviews
Ted
United States,
August
2024
7.6/10
I had a decent stay at this hotel with some positive highlights. The rooms were quite nice, clean, and comfortable, though I did wish they had better heating, especially given the rates. The staff was incredibly friendly and helpful, which I truly appreciated. The location was good, though it was a bit close to some noisy nightlife, and the dining options had a nice variety but could've been better. Overall, it was a reasonable value for money considering the amenities.
Rooms
8.0
The rooms were clean and comfortable, although I felt they lacked sufficient heating for the price charged. I enjoyed the little fridge and TV, and the computer desk was a nice touch.
Service
10.0
The service was outstanding! The staff went out of their way to help us, especially when we faced some issues regarding our lost money and passports.
Location
7.0
The location was good, with easy access to the town center and some better restaurants nearby. However, it was also close to some noisy activities, like a nightclub.
Dining
7.0
Dining was quite pleasant with a variety of options. Service was quick and friendly, but I hoped for a few more choices in breakfast.
Facilities
6.0
The facilities were decent, featuring a small pool area, though it could have been more inviting.
Howard
United States,
August
2024
8.0/10
I had a pleasant stay at this hotel with a fantastic location near the city center and surrounded by greenery. The rooms were spacious and tidy, but the air conditioning left something to be desired. The staff was incredibly friendly and helpful throughout my visit. Although the dining options could use some variety, the available meals were tasty. Overall, it offers good value for money, especially given how convenient everything was.
Rooms
7.0
The rooms were spacious, clean, and comfortable. The only downside was the cheap and noisy air conditioning that could use an upgrade.
Service
9.0
The staff were welcoming and very helpful. They provided great tips about traveling around town.
Location
10.0
The hotel is in a great spot, just a short walk from numerous tourist sites and restaurants, making it very convenient.
Dining
7.0
The dining experience was nice, but I wish there were more variety in the menu.
Facilities
7.0
The hotel has decent facilities, but I think it could enhance the overall experience with better air conditioning.
Friendly staff
Noisy air conditioning
Melissa
United States,
August
2024
7.4/10
I had a pleasant stay at this hotel, appreciating the clean and comfortable atmosphere. The location is a bit of a walk to the city center but still convenient. The staff was exceptionally friendly and helpful, making my experience even better. However, the rooms felt a bit smaller than expected, and some amenities could use an update.
Rooms
7.0
The room was clean and tidy, but it was much smaller than advertised, lacking space to hang clothes. Overall, it was comfortable and had a separate toilet from the bathroom.
Service
9.0
The staff were very welcoming and provided great tips about traveling in the town. They were always ready to help with any requests I had.
Location
8.0
The location is quite good with easy access to Joe's Beer House and a short walk to the city center, although it was a bit far for some amenities.
Dining
7.0
The breakfast offerings were decent, if not a bit limited. I enjoyed the fresh food, but some items could improve in quality.
Facilities
6.0
While the hotel had the basic amenities I needed, some areas could definitely use updating to enhance the overall experience.
Henry
United States,
August
2024
6.8/10
The hotel has a great location, being a short walk from various tourist attractions and restaurants. The rooms are clean and equipped with useful amenities, but they lack a cozy feel. The service from the staff is exceptional and truly makes a difference in the experience. Dining could definitely improve as some offerings were subpar, but the overall stay was worth it for the price.
Rooms
7.0
The rooms were clean and spacious, equipped with a mini fridge and free tea and coffee, but they felt somewhat impersonal and lacking in charm.
Service
9.0
I found the staff to be extremely friendly and helpful, offering great suggestions to enhance my stay.
Location
8.0
The location was fantastic, just a short walk to many tourist sites and restaurants, making it quite convenient.
Dining
5.0
I was disappointed with the dining experience; some of the cold meats seemed old, which really affected my enjoyment.
Facilities
6.0
The hotel had decent facilities, although nothing stood out as exceptional.
Marilyn
United States,
July
2024
8.0/10
I had a lovely stay at the hotel, thanks to its friendly staff and clean, spacious rooms. The location is great, being near the city center and within walking distance of attractions. However, the dining options could use some improvement, and the noise from the nearby aviary at sunrise might be a downside for light sleepers. Overall, it's a decent place with good value for money.
Rooms
8.0
The rooms were spacious and clean, featuring two single beds, a refrigerator, a desk, and a small bathroom.
Service
9.0
The staff was very friendly and genuinely interested in making my stay pleasurable, offering good suggestions for activities in Windhoek.
Location
9.0
The hotel is conveniently located within walking distance of the station and the city center, which made it easy to explore.
Dining
7.0
The dining experience was excellent overall, but it could benefit from a bit more variety, especially with breakfast options.
Facilities
7.0
The hotel had nice amenities, including a lovely terrace for breakfast, but it could use more active service in the dining area.
John
United States,
July
2024
6.6/10
This hotel has a decent location that's not far from the town center and a friendly atmosphere created by the staff. The rooms, while basic, were clean. However, I found the dining experience to be a little lacking during breakfast hours, as some items ran out too quickly. Overall, it was a good stay but not without its quirks.
Rooms
7.0
The rooms were basic but clean, giving off a simple yet comfortable vibe.
Service
7.0
The service was friendly, though I felt a bit of a disconnect as staff didn't maintain eye contact much during our interactions.
Location
8.0
The location was comfortable and within walking distance to the city center, which was a major plus.
Dining
5.0
The breakfast was good, but when we arrived an hour before the end time, many choices were already gone.
Facilities
6.0
The hotel had some nice facilities but nothing overly luxurious.
Jonathan
United States,
June
2024
7.8/10
I had a pleasant stay at this hotel with clean and comfortable rooms. The staff was incredibly friendly and always helpful. The location is great, just a short walk to several attractions, but the dining options could be improved. I appreciated the value for money overall, but there were some downsides to consider.
Rooms
7.0
The rooms were clean and had a fridge, but the air conditioning unit was a bit small. They all overlook the pool or garden, which is nice.
Service
10.0
The staff was fantastic—always smiling and ready to help with anything. Their warmth and friendliness truly made the stay special.
Location
9.0
The hotel is in a very good place, quiet and private, yet still close enough to attractions, including Joe's Beerhouse.
Dining
6.0
The breakfast options were ready and decent, but nothing too exciting.
Facilities
7.0
The hotel has nice amenities, but I think they could improve on some facilities.
David
United States,
June
2024
7.4/10
My stay at the hotel was quite nice. The location is great, just a short walk to the CBD with some good restaurants nearby. The rooms were spacious and clean, and the staff were friendly and helpful. However, I found the dining options a bit lacking in quality. Overall, it was a decent choice for the price, though there’s room for improvement in a few areas.
Rooms
8.0
The rooms were a good size, very clean, and comfortable with coffee facilities and a nice balcony.
Service
9.0
The staff were incredibly helpful and friendly, assisting me with organizing my airport transfer.
Location
8.0
The hotel is in a good spot, only about a 10-minute walk to downtown where all the restaurants and shops are.
Dining
5.0
I was a bit disappointed with the quality of the food, which didn't match the pricing compared to other places I’ve stayed.
Facilities
7.0
The hotel had solid amenities like Wi-Fi and a pool, but could use some updates.
Willie
United States,
May
2024
7.2/10
I had a pretty good stay at the hotel. The rooms were large, clean, and comfortable, with a nice balcony view of the pool. The service was fantastic, with friendly and helpful staff throughout my visit. The location was decent, being close to the city center and several attractions, though it required a bit of walking. Unfortunately, the dining experience left something to be desired, as the quality of the food was not great, especially during breakfast. Overall, I think it offers good value for money, but improvements are needed in the dining department.
Rooms
8.0
The rooms were large, clean, and comfortable, with a nice balcony overlooking the pool.
Service
9.0
The staff were exceptionally friendly, accommodating, and very helpful.
Location
8.0
The location was great, being close to the city center with easy access to restaurants and attractions.
Dining
5.0
The dining experience was disappointing, with food quality not meeting expectations and slow service during breakfast.
Facilities
7.0
The hotel had good amenities, but I didn't utilize them much.
Kevin
United States,
May
2024
6.6/10
I had a bit of a mixed experience at this hotel. The location is wonderful, just a short walk to the city center and surrounded by greenery. The staff was friendly and very helpful which was a big plus. However, the room was older and not as clean as I had hoped, and the dining options were quite disappointing with limited variety. Overall, it felt like decent value for money, but there are definitely some areas that could use improvement.
Rooms
5.0
The room was quite dated and unfortunately not as clean as I'd expect, with a smaller TV and limited lighting. It did have a kettle, tea, and coffee, which was a nice touch.
Service
9.0
The staff were extremely friendly and bubbly, always ready to help and offer great local advice.
Location
9.0
The location is superb, close to the city center and a lovely area for breakfast with a nice breeze, yet it’s still quiet.
Dining
5.0
Dining was one of the low points for me; the breakfast lacked variety, and some of the cold meats seemed to be sitting out for too long.
Facilities
6.0
The facilities were basic and could definitely use some updating. However, the hotel had a pleasant atmosphere overall.
Anne
United States,
May
2024
7.6/10
I had a nice stay at the hotel, which offered great value for money with friendly service and tasty meals. The rooms were basic but clean enough, although a bit dusty, and the location was really nice, a short walk from the city center. While the dining options were limited and the breakfast could have been better prepared, I genuinely enjoyed the atmosphere and overall convenience.
Rooms
6.0
The rooms were basic and compact, equipped with two single beds, a refrigerator, a desk, and a small bathroom. They could use a good cleaning, as there was quite a bit of dust.
Service
9.0
The staff was incredibly friendly and helpful, always ready to suggest what to do in Windhoek. They really added to the experience and made me feel welcomed.
Location
8.0
The hotel is in a lovely spot, close to the city center and surrounded by greenery. It’s peaceful yet convenient, with Joe's Beerhouse just nearby.
Dining
7.0
Dining was decent, but the breakfast wasn't ready at the promised time and could have been more varied. Nonetheless, when I did eat, the meals were well-prepared and enjoyable.
Facilities
8.0
The hotel had some nice facilities, including a swimming pool and a patio for dining, which added to the overall vibe.
Walter
United States,
April
2024
7.4/10
I had a lovely stay at this hotel. The rooms were spacious, clean, and comfortable, though the bathroom was on the smaller side. The staff was exceptionally friendly and provided great service. The location was quite convenient, close to town, but unfortunately, I found the dining options lacking in variety and quality. Overall, it offered good value for money, but a few improvements in dining would be great.
Rooms
8.0
The rooms were large, clean, and comfortable, although the bathroom was a bit small.
Service
9.0
The staff was very warm and friendly, adding a nice touch with their humor.
Location
8.0
The location was convenient, within walking distance to the city center and local attractions.
Dining
5.0
The dining experience was average, with fresh rolls and cold cuts but lacking in variety.
Facilities
7.0
Facilities were satisfactory but nothing particularly outstanding.
Janet
United States,
April
2024
7.4/10
I had a pleasant stay at the hotel, enjoyed the clean and comfortable rooms, and appreciated the friendly and helpful staff. The location is quite good, just a short walk to the city center with some nice greenery around. However, I found the dining options to be lacking in quality compared to what I've experienced at other places. Overall, it felt like good value for money, though there are a few areas that could be improved.
Rooms
8.0
The rooms were clean and comfortable, featuring a balcony that overlooked the pool. I had a small safe, a TV, and a kettle for tea and coffee. The free Wi-Fi worked well in my room.
Service
9.0
The staff were very kind and helpful, always going out of their way to assist me with anything I needed.
Location
8.0
The location is great, just a bit of a walk into town but not too bad. It's close to Joe's Beerhouse, which is a nice spot.
Dining
5.0
I found the dining options had a variety of food, but the quality wasn't great compared to other places I've been. It was a bit disappointing.
Facilities
7.0
The facilities were decent, but nothing particularly outstanding. The pool area was well-maintained.
Noah
United States,
March
2024
7.4/10
This hotel has a great location, making it easy to walk to the city center. While the rooms were decent, I did find them a bit hot, and you can hear conversations from neighboring rooms. The service was friendly and helpful, but I did encounter some sarcastic remarks upon arrival, which felt unnecessary. Overall, it was a fair experience, but there’s room for improvement.
Rooms
7.0
The rooms were decent and equipped with a small fridge, TV, and a computer desk. However, it got quite hot, and I could hear conversations from the next room.
Service
8.0
While some staff attempted sarcasm during check-in, most were nice and friendly, always ready to help with tours and transportation.
Location
9.0
The location is very good, with an easy walk to the city center and nearby attractions like Joe's Beer House.
Dining
6.0
The dining options were a bit dull, but they offered everything fresh and made, which was a plus.
Facilities
7.0
The hotel has decent facilities, but nothing that particularly stood out.
Walter
United States,
March
2024
7.6/10
I had a decent stay at the hotel, which was well-located near the city center and featured an excellent breakfast. The rooms could use some updating as they were a bit cramped, especially the showers. The service was friendly but could improve on personal touches. Overall, it was a fair value for money, especially with the balcony views of the pool.
Rooms
6.0
The rooms were quite small and could use some updating, particularly the shower and toilet facilities, which felt cramped. However, the balcony view overlooking the pool was a nice touch.
Service
7.0
The staff was welcoming and helpful, which made the experience pleasant. Although one staff member seemed a bit reserved, the overall friendliness was appreciated.
Location
9.0
The location was great! Just a short walk to the city center, and I loved enjoying breakfast on the terrace in the fresh breeze.
Dining
9.0
Dining was excellent! The variety at breakfast was impressive, and the service was friendly and efficient.
Facilities
7.0
The facilities were nice, especially the pool area, but I wished for more spacious accommodations.
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